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Other Terms & Conditions
All bookings are subject to availability.
We do not request a non refundable deposit for your reservation, as we take your word as your commitment to board your cat(s) with us.
A full day is charged for days of arrival and departure. Fees are paid on collection of your cat(s) by cheque, cash or card. In case of long term boarding we require you to settle your account monthly.
Please be accurate when making bookings. Exact dates ensure maximum availability of vacancies for all our clients. Clients arriving late or returning early will be required to pay for the original term booked.
If you are forced to cancel at anytime and for whatever reason 50% of the original boarding fee may be charged. However, if your cancellation is within 7 days of your due arrival date then the full boarding fee will be charged.
At the time of booking, we kindly request that you provide us with an arrival and collection time but we are flexible with this during our business hours.
Cats can only be boarded if they are in good health and you are required to provide a valid Certificate of Vaccination on arrival. This must confirm your cat(s) vaccination history.
Flea & Worming treatments; we request that all guests are recently treated prior to their stay with us.
Neutering & Spaying; a male or female cat over the age of six months that has not been neutered or spayed will not be accepted unless there is a specific medical reason validated by your veterinarian, even so we reserve the right to refuse.
Medical history and ongoing health problems must be shared with us at the time of booking. We are able and are prepared to administer most medications as prescribed by your vet with the utmost care; however, we do not accept liability for problems arising as a result of treatment given. We may charge for administering medication. We reserve the right to refuse any cat that we consider to have an unreliable temperament when administering medication.
Cat(s) suffering from or presenting with suspected signs of illness will not be accepted. Cat(s) that need veterinary attention during their stay will be seen by your registered vet, if this is not possible our registered vet will be consulted. Any associated veterinary costs incurred will be charged, including time and transportation costs per visit/consultation.
If your cat(s) on a specialist or prescription diet please ensure that you provide sufficient to cover your cat(s) stay with us. We recommend that you bring a little extra so we are prepared for all eventualities.
Whilst we take care and precaution to safeguard the health and welfare of all cats; they are boarded entirely at the owner’s own risk.
All the other information such as telephone numbers, business hours, sat nav info are to stay as is please. I would like to amend the Viewing Times to read:
Visitors
We politely request that all visitors resist temptation of stroking and petting any of the pets in residence. This request is in place to protect our guests from potential infection exposure and to protect our visitors from harm.
Clients who wish to view our accommodation are requested to contact us so that an appointment time, for a maximum of two visitors, can be made.
Tel: 01430 440134
Mobile: 07866636928
Gilberdyke Cats Hotel
Bennetland Lane, Gilberdyke
Brough, HU15 2TN
Sat Nav - HU15 2TN
For Sat Nav users; when approaching from the East continue on the B1230 towards Howden. Just beyond eDecks turn into Mill Lane which leads to Bennettland Lane.
Business Hours:
Sundays, Tuesdays and Wednesdays:
9.00 am - 11 am and 4.00 pm - 6.00 pm
All other days:
9.00 am - 12.30 pm and 1.30 - 6.00 pm
During business hours arrivals and collections are by appointment only, appointment times to be confirmed at the time of booking.
Viewing times
1.30 pm until 3.30 pm - any day except Sundays,
Tuesdays and Wednesdays
Our Tariff
Please contact us for up to date boarding fees